DAL Global Services Business Analyst in Atlanta, Georgia


Delta Global Services, a wholly owned subsidiary of Delta Air Lines, Inc., has a Business Analyst Job in Atlanta, GA through our Staffing Division. In the Business Analyst , the candidatewill be responsible for working with stakeholders to define data rules, standardize business processes and best practices in global sales systems. This Analyst will learn and understand the systems and processes that are integrated into the CRM system as well as global sales data flows.


  • Make data and business process decisions to minimize the impact to downstream systems and sales reports.

  • Act as a subject matter expert for all sales data flows, sales system’s processes and business processes, and serve as a liaison between Sales and IT.

  • Enhance existing tools and development of new tools and databases with the goal of advancing the analytical capabilities of the organization.

  • Learn the current process for existing programs, identify opportunities for improvement, and execute on strategic plans.

  • Analyze and synthesize data, document current business processes to help define standard global processes, develop reporting, and assist with both capital and operational initiatives.

  • Detail technical business requirements for developers and test development once completed.


  • Bachelor’s or Master’s degree in Business, Computer Science, or a related field with at least 3 years of relevant work experience.

  • Salesforce.com experience is REQUIRED.

  • Demonstrate extensive experience in strategy, analysis, and managing complex processes within cross functional teams.

  • Strong business acumen possessing strong operational, technical, and analytical skills including structured problem solving and quantitative analysis.

  • Experience managing and executing multiple priorities in a timely manner.

  • Able to influence and drive change at all levels of the organization.

  • Process improvement experience with a solid track record of achieving positive results. Highly motivated and able to support business directives to reach common goals. Detailed Orientated self-driver with excellent analytical and problem solving skills.

  • Ability to work in a fast paced changing working environment.

  • Proficiency in Microsoft Office required (Excel, Access, Visio) Database design.

Preferred / Highly Desirable:

  • ETL Logic experience

  • Hyperion or Cognos experience

  • Database design

Delta Global Services - Staffing Division (DGS ) has been ranked among Atlanta’s Top 25 Staffing Agencies by the Atlanta Business Chronicle for 14 consecutive years. DGS have over 170 locations in 49 states and we are the only staffing firm offering flight privileges to our employees, creating value for our clients and personnel. To be considered for this Business Analyst Job in Atlanta, GA, apply now. DGS is an Equal Opportunity Employer.


Job ID 4957

# of Openings 1

Category Accounting/Finance