DAL Global Services Skycap Agent - DL in Lihue, Hawaii
Under the direct supervision of the chief skycap or supervisor, employee is responsible for checking in passengers and luggage at curbside using the ticketing system and loading baggage on a conveyor system in a friendly, courteous and prompt manner.
Greets and escorts passengers in a friendly and courteous manner.
Lifts and/or loads passenger luggage in/out of vehicles and transports to check-in counter.
Checks passengers in for flight in a friendly and prompt manner using the ticketing system.
Enters passenger information into computer system and verifies that baggage meets weight requirements.
Prints bag tags and boarding cards for passengers using the ticketing system.
Reads and verifies passenger identification and boarding card are correct.
Communicates and collects all applicable fees such as additional bag fee and administrative fees to passenger prior to processing transaction in computer system.
Provides information about departures, arrivals and terminal facilities.
Prepares paperwork to report tips to comply with IRS and Company requirements.
All other duties as assigned.
This description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Particular functions, tasks and requirements may vary or be added depending upon the location and operational requirements. The text on this site does not represent a contract of employment and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.
United States of America-Hawaii-Lihue