DAL Global Services Flight Operations Manager in Los Angeles, California

Overview

Delta Global Services, a wholly owned subsidiary of Delta Air Lines, Inc., has a F light Operations Manager job in Los Angeles, CA through our Staffing Division. In the Flight Operations Manager j ob, the job expectations are as follows.

Responsibilities:

  • In-Flight Service Tower is responsible for handling operationally critical flight attendant and customer issues

  • Supports all flight attendant operational concerns, the on-time initiative, safety, and the interests of our business partners—ACS, OCC, Catering, Cabin Services, and Scheduling.

  • Monitors and disputes IFS delays

  • Sends delay investigations to the crew and the Field Service Managers

  • Records and tracks customer and flight attendant issues handled by the IFS Tower

  • Participates in Emergency Action/Response drills

  • Responds to requests from Flight Attendants for catering, cabin services, maintenance, scheduling, and other operational issues.

  • Provide assistance to onboard leaders for customer issues while in-flight

  • Logs and completes reports in FACTS for all calls for Maintenance, Catering, Cabin Service, In-Flight Entertainment, etc.

  • Prepares and completed required shifts, delay, and other reports for In Flight management information and review.

  • Practice safety-conscious behaviors in all operational processes and procedures.

Qualifications:

  • Must have a high school diploma- college degree preferred.

  • 4-7 years of experience required.

  • Microsoft Office experience (Word, Excel, Access, PowerPoint, and Outlook) required.

  • Experience with the preparation of reports using various databases.

  • Must have a flexible schedule. The operation runs from 5a-12a (midnight). Must be available to work any shift; any day of the week.

  • Must be able to pass and FBI criminal background screening to receive an airport SIDA badge.

Delta Global Services - Staffing Division (DGS) has been ranked among Atlanta’s Top 25 Staffing Agencies by the Atlanta Business Chronicle for 14 consecutive years. DGS have over 170 locations in 49 states and we are the only staffing firm offering flight privileges to our employees, creating value for our clients and personnel. To be considered for this Flight Operations Manager job in Los Angeles, CA, apply now. DGS is an Equal Opportunity Employer.

Job ID 4657

# of Openings 0

Category Aviation