DAL Global Services Field Engineer in Minneapolis (MSP), Minnesota

Overview

Delta Global Services , a wholly owned subsidiary of Delta Air Lines, Inc., has a ( Field Engineer ) job in (Minneapolis, MN) through our Staffing Division. This (Field Engineer) job will require the individual to be responsible for the following:

Qualifications:

  • Project contractors needed for two months for Reservations PC uplift. Will need to work second/third shift, four ten hour days, Mon, Tues, Wed, Thurs .

  • Candidates need to be self starters and be able to lift up to 40 pounds on a continuous basis.

  • Candidates will need to effective in routing computer cables in an orderly fashion along with being able to move pallets of equipment long distances.

Responsibilities:

  • Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations.

  • Provides service and customer support during field visits or dispatches.

  • Diagnoses errors or technical problems and determines proper solutions.

  • Produces timely and detailed service reports.

  • Documents processes.

  • Collects and analyzes performance data to provide technical assistance.

  • Ties workflow to schedule

  • Accurately documents solutions related to complex issues

  • Creates workaround procedures when standard procedures have failed and ensures issues are resolved

  • Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers -Builds positive relationships with customers

  • Comments/Special Instructions

  • Project contractors needed for MSP Reservations PC uplift on second/third shift, Mon, Tue, We, Thurs from 10 PM to 8:30 AM.

Delta Global Services - Staffing Division (DGS) has been ranked among Atlanta’s Top 25 Staffing Agencies by the Atlanta Business Chronicle for 14 consecutive years. DGS have over 170 locations in 49 states and we are the only staffing firm offering flight privileges to our employees, creating value for our clients and personnel. To be considered for this (Field Engineer) job in (Minneapolis, MN), apply now. DGS is an Equal Opportunity Employer.

Job ID 4708

# of Openings 6

Category Information Technology